Locally owned since 2001 · Ulster County, NY
Emergency heating repair in Ulster County
For a boiler, furnace or heating system that has stopped working, call Rice Plumbing & Heating to discuss service availability. Tell us your location, system type and what you are noticing.

25 years serving our neighbors2001–2026 · Accord & Boiceville
Help when your heating stops working
When your heat stops working, call Rice Plumbing & Heating to discuss service availability. We help Ulster County homeowners and businesses with heating-system faults and repairs.
Heating problems we service
- Furnace breakdowns.
- Boiler issues.
- Heat pump failures; our heat pump work is limited to Fujitsu and Mitsubishi systems.
- Radiator problems.
- Thermostat malfunctions.
Tell us the service address, the type of heating equipment and the symptoms you have noticed. It helps to know whether the entire property has lost heat or only some rooms are affected, when the problem began, and whether the equipment displays an error message.
You do not need to identify the failed component before calling. Describe what you can observe and let the office know that the request concerns a loss of heat. An online request is available for follow-up, but it does not confirm an appointment or an immediate response.
If you are planning a replacement as well as addressing a current problem, explore our boiler and furnace services. For issues with an underfloor system, see radiant floor heating.

Explain the loss of heat clearly
When you call, tell us whether the entire building is cold or only one zone, radiator or group of vents. Mention a displayed fault code, a boiler lockout, new noises, visible water near equipment, or a thermostat that is calling for heat without a response. If you have a Fujitsu or Mitsubishi heat pump, identify the indoor units affected and whether the outdoor unit appears to be operating. These are observations for scheduling and diagnosis, not a request to open or service equipment yourself.
A no-heat call begins with finding the cause. A failed control or distribution component may be repairable, while repeated failures or an overall worn system may call for replacement planning after heat is restored or the equipment is evaluated. If you suspect a gas leak, leave the area and call 911 or the gas utility from a safe place; do not wait for a web-form reply. For ordinary no-heat service, call Rice to discuss current availability.
Questions when heat fails
Only one room is cold. Is that an emergency?
Tell the office which rooms or zones are affected and whether the rest of the building has heat. The pattern helps prioritize the right diagnosis.
Should I send an online form for no heat?
Call to discuss availability when heat has stopped. An online request does not confirm an immediate response or appointment.
Will the whole system need replacing?
Not necessarily. A technician must identify the fault and assess the equipment before repair and replacement can be compared.
Service from Accord and Boiceville
Rice Plumbing & Heating has served the area since 2001. Our Accord and Boiceville offices help Ulster County homeowners arrange repairs, maintenance and installations. Check our service area and include your complete address so the office can confirm coverage for the work you need.
Let’s take care of your home.
Send the service address and a few details about the problem or project. Our local team will follow up to discuss the next step.
For an urgent service need, call an office directly to discuss availability.
Request service
Tell us what needs attention and where we can help.
Submitting a request does not confirm an appointment.